Overview

Emmagine It Decoration is committed to protecting your data and respecting your privacy.

 

This policy sets out the data we collect, how we collect it and what we do with your data.

 

Our contact details

Emmagine It Decoration registered address is Alexandra Rd, Newquay TR7 3NB and contact number is: 07797857722; our email address is emmagine.it.decoration@mail.com

Information we collect

We currently collect and process the following information through our website forms:

  • Personal information being name, telephone and email.

  • Anonymous tracking information – please see more information below.​

Cookies

Our website uses cookies to give users a better experience as well as to distinguish users for analytics purposes.

Cookies are small text files which are stored on your computer or mobile device by a website.  This explanation from the BBC further explains What are Cookies?

We use cookies for visitors, using and logging into the website and to collect analytics via Google Analytics. The following list explains what we collect:

  • Cookie - Description

    • __ga -  This distinguishes users and lasts for 2 years. Google Analytics Cookie.

    • __gat - This controls number of requests that are made and lasts for 10 minutes. Google Analytics Cookie.

    • __utma - This distinguishes users and sessions and last 2 years. It is updated everytime data is sent to Google Analytics. Google Analytics Cookie.

    • __utmb - This determines new sessions/visit and lasts for 2 years.  It is updated everytime data is sent to Google Analytics. Google Analytics Cookie.

    • __utmc - This determines the end of a browser session. It expires when the browser is closed. Google Analytics Cookie.

    • __utmz - This determines how visitors reach our website and lasts for 6 months.  It is updated every time data is sent to Google Analytics. Google Analytics Cookie.

    • ForceFlashSite - Session Cookie - When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

    • hs - Session Cookie - Security

    • smSession - Persistent (Two days or two weeks) - Identifies logged in site members

    • XSRF-TOKEN - Session Cookie - Security

    • svSession - Persistent (Two years) - Identifies unique visitors and tracks a visitor’s sessions on a site
      SSR-caching - Session - Indicates how a site was rendered. 

    • smSession  - Persistent (Two weeks) - Identifies logged in site members

    • TS* - Session Cookie - Security

    • TS01******* - Session Cookie - Security

    • TSxxxxxxxx (where x is replaced with a random series of numbers and letters) - Session    Security

    • TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) - Session    Security

Blocking and Deleting Cookies

For more information about how to manage cookies, including blocking and deleting cookies please visit www.allaboutcookies.org.

Please note blocking all cookies may have a negative impact upon the usability of many websites.  If you block cookies, you may not be able to use all the features on our website

 

Why do we need that information

The personal information we process is provided to us directly by you for one of the following reasons:

  • To enable us to respond to a query

  • To enable us to carry out any obligations arising from any contracts entered into between you and us

  • To provide you with information about other relevant services we feel may be of interest.

  • The anonymous tracking information we collect and process is used to determine trends and make continuous improvements to our website.

 

How we store your information

Your information is securely stored on our servers and only passed on to our technicians when relevant for a job to be undertaken.

We keep your personal information for the duration of the query and if relevant, the contract and for a reasonable period of time thereafter.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.

  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at emmagine.it.decoration@mail.com if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113

QUESTIONS?

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© 2020 Emmagine It Decoration

Emmagine It Decoration,

Newquay,

Cornwall

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